¶ Editing a user
- To edit the details of a user, navigate to the ‘Team Members’ screen found under ‘Users’ in the left-hand navigation bar. Here you will find a list of users with SOC.OS accounts.
- Click the name of the user whose details you want to edit, and update the relevant fields.
Users are uniquely identified using their email address as their username. To change an email address, a new user will need to be setup and the old user removed. Please contact support@socos.io if you require a new user account to be created. Scroll down to learn how to delete a user.
- Click ‘Save Changes’ to apply updates.
¶ Add new user
Please contact support@socos.io if you want to add additional team members to the SOC.OS platform.
¶ Manage multi-factor authentication (MFA)
Management of access keys and credentials is essential to remaining compliant. We strongly recommend requiring multi-factor authentication for each team member with a SOC.OS account. MFA could be disabled for a dashboard user account.
¶ Steps to enable MFA
- Navigate to the ‘Team Members’ screen found under ‘Users’ in the left-hand navigation bar.
- Select a team member.
- Scroll down to the section titled: ‘MFA Options’. Here you will find the option ‘Mandate MFA login for user’. If this option is selected, the user will be required to use MFA to login to SOC.OS.
MFA should be enabled by default and only unselected by exception.
- Click ‘Save Changes' to apply.
¶ Use your own authenticator app
You can use your own authenticator app when logging into SOC.OS. Authenticator apps such as Microsoft Authenticator App, Authy and Google Authenticator App provide a code that you'll need to copy and enter each time you log in.
¶ Deleting a user
- Navigate to the ‘Team Members’ screen found under ‘Users’ in the left-hand navigation bar.
- Locate the user you want to delete and click the ellipsis icon located to the far right of the users' email address.
- Select ‘delete’ in the dropdown menu.
4. A pop-up window will ask for confirmation of user account deletion. You can also click 'Cancel' to undo the action and return to the list of users.