We have included a basic set of workflow features to help you prioritise and assign your clusters in the product. These features are designed for you to manage your clusters, such as archiving them so you don't see them in the workbench by default. This is above the scoring and prioritisation of the core product.
Please contact email@example.com if you want enhancements to these features. We have, in the roadmap, plans to integrate SOC.OS with ticketing systems such as Atlassian JIRA. If you want this expedited please prod us